Privacy Policy

We at IceFalkirk understand the importance of privacy and are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, store, protect, and use user data, ensuring compliance with international data protection regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our services and accessing our website, you expressly agree to the terms of this privacy policy.

Collection and Use of Personal Information

IceFalkirk might collect the following personal information from users:

  • Full name
  • Email address
  • Geographical location
  • Device information (IP address, browser type, operating system)
  • Any other information voluntarily provided by the user

We collect this information for essential business purposes only, such as:

  • Providing and personalizing our services to meet user requirements.
  • Enhancing user experience through troubleshooting, analysis, and research.
  • Developing and improving our products and services.

We collect user data through several means, including website registration, contact forms, newsletter subscriptions, and user interactions with our site and services.

Data Protection and Storage

We implement appropriate technical and organizational measures to safeguard users’ personal information from unauthorized access, disclosure, alteration, and destruction. However, no transmission or storage method can guarantee absolute security.

IceFalkirk will retain personal information only for the time necessary to fulfill the purposes mentioned in this privacy policy, unless retention is required by law or legitimate business purposes.

We ensure secure data transmission through encryption protocols (TLS) and maintain industry-standard firewalls and other security measures.

Users’ Rights

As a user of IceFalkirk, you are entitled to certain rights regarding your personal data. These include:

Access, Rectification, and Portability

You have the right to request access to the personal data we hold about you. If found inaccurate or incomplete, you may request its rectification. Additionally, you can obtain a copy of the personal data you provided, in a structured, machine-readable format.


You have the right to request the erasure of your personal data in certain circumstances, such as when it is no longer necessary for the purposes initially collected or if you withdraw consent and there are no overriding legitimate grounds to continue its processing.

Objection to Processing

You can object to the processing of your personal data for specific purposes such as direct marketing or profiling. Upon receiving such an objection, we will conduct an assessment and cease processing your personal data unless there are compelling legitimate grounds to continue.

To exercise any of these rights, please Contact Us using the details provided at the end of this privacy policy.

Third-Party Data Sharing

IceFalkirk does not sell or rent personal information to third parties for any purpose. However, we may share necessary personal information under the following circumstances:

  • Complying with applicable laws, regulations, and legal processes.
  • Protecting the rights, safety, or property of IceFalkirk, its users, or the public.
  • Facilitating the delivery of our services by trusted third-party service providers (e.g., hosting services, customer support, payment processing) who have committed to maintaining the confidentiality and security of personal information.

We may also share anonymized and aggregated traffic data collected through Google Analytics with other third parties for analysis and research purposes.

Changes to the Privacy Policy

IceFalkirk reserves the right to modify or update this privacy policy periodically. Any changes will be considered effective upon their posting on our website. We encourage you to review this policy regularly for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal information, please contact us by email at [email protected].

Last updated: 20-Aug-2023

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